HappySignals fundingCofounders of HappySignals / Image Credit: HappySignals

HappySignals, a leading Human-Centric IT Experience Management company founded in 2014, announced the successful closure of a €12 million funding round. The round was led by Mandatum Asset Management, with participation from existing investors Nauta and Vendep Capital. This investment marks a significant milestone for HappySignals, propelling its mission to revolutionize IT experience management globally.

With the increasing importance of IT Experience Management (ITXM) in today’s digital landscape, HappySignals is poised for exponential growth. The funds secured will be allocated towards enhancing sales, marketing efforts, and advancing product development to support the company’s expansion into new markets worldwide.

HappySignals is dedicated to transforming IT and Services into more human-centric entities by harnessing the power of employee experience data and AI. By prioritizing employee happiness and productivity, organizations can drive increased business value while optimizing costs. Through its innovative approach, HappySignals has already garnered the trust of renowned companies such as PepsiCo, Fujitsu, and Reckitt, who have seen tangible improvements in their IT operations and employee satisfaction.

Sami Kallio, CEO and co-founder of HappySignals, emphasized the shift from traditional IT metrics to a more holistic approach: “IT organizations must focus on enhancing efficiency and satisfaction across the entire organization by prioritizing people, processes, and technology in that order. This is where we help IT organizations gather and analyze employee experience data to make better decisions.”

Rami Salonen, Investment Manager at Mandatum Asset Management, expressed excitement about leading the funding round: “We believe that HappySignals has found a solution to a problem that has not been adequately addressed in the market before. The company’s human-centric approach, coupled with its impressive roster of blue-chip clients, demonstrates the quality and effectiveness of its solutions. We look forward to partnering with HappySignals to accelerate its already significant international operations.”

Since its inception in 2014 by Finnish IT innovators Sami Kallio, Pasi Nikkanen, and Sami Aarnio, HappySignals has remained committed to its vision of providing real end-user insights to drive better decision-making in IT. By prioritizing employee happiness and productivity, HappySignals empowers organizations to achieve tangible improvements in both IT performance and overall business value.

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